Back to services
Upselling & cross-selling

Maximize revenue per guest

All your hotel services on the guest’s phone. Bookings, purchases, and end-to-end management with instant confirmation and full traceability.

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Hotel Services

Marketplace

Unified marketplace

Maximize RevPAR by integrating every service—from in-house spa to exclusive partner tours.

Spa & wellness

In-house services

Spa & wellness

Gourmet partner

Local dining

Gourmet partner

Room service

Restaurant & bar

Room service

Culture & tours

Experiences

Culture & tours

Guest journey

The full cycle with NITE

One hotel marketplace: before, during, and after—no channel hopping.

Before

Internal catalog from the booking: spa, dining, extras, and upgrades. Instant confirmation.

Pre-stayUpsell

During

The same marketplace in-stay: live bookings and changes, voucher or ID, and traceability for operations.

Real timeVoucher / ID

After

Spend and bookings stay on the profile for offers and return visits aligned with past usage.

ProfileReturn

Why it matters

Capabilities that make the difference

Spa & wellness

Book treatments, massages, and wellness areas with real-time availability.

Room service & dining

Restaurant orders, breakfast, minibar, and room service with instant confirmation.

Late check-out & upgrades

Early room upsells, early check-in, late check-out, and premium services.

Operational flow

Hotel Services in practice

01

The guest explores

They browse the service catalog directly on the NITE platform.

02

Select and book

They choose the service, time slot, and options. Instant confirmation without the front desk.

03

Full traceability

Digital voucher, reservation ID, and the ability to change or cancel in real time.

Ready to implement Hotel Services?

Request a tailored demo and we will show the module integrated into your operations.

Request a demo