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Online reputation

*Turn satisfaction into visibility

Automate post-stay ratings collection. Turn guest feedback into real reviews that improve your online positioning.

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Reviews & digital ratings

Feedback that becomes reviews

A preview of the rating and review flow your guests see in the app.

Muy cómodo el check-in digital. Las recomendaciones de restaurantes fueron un acierto.

James Wilcox

Hab. 221

El late check-out fue perfecto. El staff respondió en segundos por el chat.

Martin Lawrence

Suite 1204

Increíble experiencia. Todo gestionado desde la app sin pasar por recepción. Repetiré seguro.

Carla Rodríguez

Hab. 305

Why it matters

Capabilities that make the difference

Automated ratings

Automatic post-stay flow that asks for feedback at the optimal moment.

Loyalty management

Identify satisfied guests for loyalty programs and personalized marketing.

Online positioning

Route positive ratings to key platforms to strengthen your digital reputation.

Operational flow

Reviews & digital ratings in practice

01

Automatic post-stay

NITE automatically sends the rating request after guest check-out.

02

Direct feedback

Guests rate their experience from the web app—no friction or extra apps.

03

Reviews routed

Positive ratings are directed to Google, TripAdvisor, and other key platforms.

Ready to implement Reviews & digital ratings?

Request a tailored demo and we will show the module integrated into your operations.

Request a demo